Privacy policy
Privacy Policy
Last updated: September 17, 2025
This Privacy Policy explains how Living Things (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit, use, or make a purchase from our website domain www.livingthingsworld.com (the “Services”).
Living Things is powered by Shopify, which enables us to provide the Services to you.
By using our Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described below.
Data Controller
In accordance with the EU General Data Protection Regulation (GDPR) and Spain’s LOPDGDD, the data controller of this website is:
Trading Name: Living Things
Business Owner: Qianyin Du (self-employed / autónomo)
NIE: [Z0029154H]
Business Address: Carrer de Pallars 85, 6º-1ª, 08018 Barcelona (Sant Martí), Spain
Email: livingthingsworld@gmail.com
Website Domain: www.livingthingsworld.com
Personal Information We Collect
We may collect the following personal information:
- Contact details: name, billing/shipping address, email, phone number
- Payment data: payment card details, transaction information (processed securely via third-party gateways)
- Account data: username, password, preferences and settings
- Order and transaction data: items purchased, returned, exchanged, or cancelled
- Communications: content of emails or support messages you send to us
- Technical data: device, browser, IP address, and usage data (via cookies and analytics tools)
We collect this information:
- Directly from you (when you make a purchase, create an account, or contact us)
- Automatically (through cookies and similar technologies)
- From service providers (payment processors, shipping carriers, Shopify)
How We Use Your Data
- We process your personal data to:
- Fulfil your orders and deliver products
- Provide customer support and respond to enquiries
- Manage your account and order history
- Process returns, refunds, and exchanges
- Improve our Services and user experience
- Comply with legal and tax obligations
- Send marketing communications (only with your consent)
Legal Basis for Processing (GDPR)
We rely on the following legal bases for processing your data:
- Contract performance (fulfilling your orders)
- Legal obligation (tax, consumer, and accounting regulations)
- Consent (for marketing communications and non-essential cookies)
- Legitimate interest (fraud prevention, website security, improving our services)
Disclosure of Personal Information
We do not sell your personal data.
We may share limited data with:
- Shopify (website platform and hosting)
- Payment providers (Stripe, PayPal, credit card processors)
- Shipping and logistics providers (for order delivery)
- Analytics and marketing service providers (only if you consent to cookies)
Relationship with Shopify
Our store is hosted on Shopify, which collects and processes some personal data to operate and improve its platform.
For more information, see:
Your Rights (GDPR)
If you are in the European Union or UK, you have the right to:
- Access your data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at livingthingsworld@gmail.com.
If you believe your data protection rights have been violated, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD): www.aepd.es.
Children’s Data
Our Services are not directed to minors under the age of 14. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, please contact us to request deletion.
Cookies
We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content.
You can accept or reject non-essential cookies via our cookie banner or your browser settings.
For more details, see our [Cookie Policy].
Data Security and Retention
We use appropriate technical and organizational security measures to protect your data.
We retain personal information only as long as necessary for the purposes described or as required by law (e.g. tax obligations).
International Data Transfers
If we transfer your data outside the EU/EEA, we use recognized safeguards such as the European Commission’s Standard Contractual Clauses.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the “Last updated” date.
📩 Contact
Living Things – Qianyin Du (autónomo)
Carrer de Pallars 85, 6º-1ª
08018 Barcelona (Sant Martí), Spain
Email: livingthingsworld@gmail.com
Website: www.livingthingsworld.com